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Customer Support

Welcome to HealthNaturo.com. We are an online pharmacy dedicated to simplifying your access to medications. Please review our Terms and Conditions carefully to understand our operations better. If you have any concerns or if your specific case isn't addressed here, you can contact us via email.

User Agreement

By accessing or using HealthNaturo online pharmacy, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. 

Privacy Policy

We deeply respect your privacy, and thus, we do not retain your financial information. The only information that is stored in our database is your name, email address, and physical address. 

Healthnaturo will never make unsolicited phone calls. However, we may send emails related to delivery updates. For more detailed information, please visit our Privacy Policy page.

User Eligibility And Account Security

HealthNaturo pharmacy restricts the sale of any medications to individuals under the age of 20. When an account is created with us, you are responsible for maintaining the confidentiality of your account credentials. In the event of loss or compromise of your account information, please inform us immediately via email.

Product Information

All product descriptions on our website are based on information provided by the pharmaceutical company that manufactures them. We also obtain information from research papers to maintain accuracy. 

Payments And Cancellations

We accept all major credit cards, including Visa, Mastercard, and American Express. 

Once an order is placed, it can be canceled within 12 hours.

Shipping And Delivery

After the payment is confirmed, the products will be shipped from Mumbai, India. For customers in the USA, pain medication such as Aspadol 100 mg, Soma 350 mg, and 500 mg will be directly sent to your address from our U.S. warehouse.

Once the product is shipped, a unique tracking number is provided to each customer for package tracking. You can also check our shipping policy for a better understanding.

Returns And Refunds

If you receive a damaged or incorrect package, you can reach out to our customer support team. To process a return and refund at Healthnaturo, send us a clear picture of the package and the medications, highlighting the concern. Our team will either reship the medication or issue a refund.

Intellectual Property Rights And Disclaimer

All the content on our website is written and published by experienced pharmacists and health experts. Before publishing, the content is reviewed by medical professionals to ensure the accuracy and authenticity of the information. 

The content on our Healthnaturo is solely for educational purposes and is not a substitute for professional medical advice. We advise all our customers and readers to consult a doctor before taking any medication mentioned on our website.

Governing Law

HealthNaturo online pharmacy is managed and operated by Health Naturals International Private Limited, which is incorporated under the laws of India. Our registered office is located at 1st Floor, North Usman Road, Chennai, Tamil Nadu - 600017, India.

Changes To Terms And Conditions

We hold the right to modify our Terms and Conditions at any time. All our customers will be informed of the changes with prior notification to ensure transparency.

Contact Information

If you have any questions about these Terms and Conditions, you can reach out to us via email at [email protected] or call us at 1-877-534-0154