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Customer Support

At HealthNaturo.com, we understand that timely and secure delivery of your medications is crucial. This Shipping Policy outlines our practices and procedures to ensure you receive your orders efficiently and safely. By placing an order on our website, you agree to the terms outlined in this policy.

Shipping Process

Our medications are shipped directly from Mumbai, India, after verification of payment and shipping address details. We are committed to ensuring that your order is securely packed, accurately labeled, and dispatched in a timely manner.

Tracking Your Order

Once your package is shipped, you will receive a unique tracking number via email. This will allow you to track your order from dispatch to delivery, providing transparency and peace of mind to all our customers. 

Delivery Timeline

The estimated delivery time for orders shipped from India is approximately 15-20 business days. We provide priority shipping to our customers, with products delivered from our USA warehouse, ensuring a delivery time of 5 to 7 days. However, Nootropics are currently not delivered through our priority shipping, and it is only eligible for our pain medications.

Please note this timeline is an estimate, and actual delivery times may vary due to factors outside our control, such as customs clearance processes or carrier delays.

Our Delivery Partners


Delivery Partner


Australia Post


USPS Priority Mail


Royal Mail


Shipping Destinations

Currently, we ship to the United States of America, the UK, and Australia. Upon reaching the destination country, packages are cleared through customs and then handed over to local delivery partners for final delivery.

Customs And Clearance

Customers are responsible for ensuring that the ordered medications are legally imported to their respective countries. HealthNaturo online pharmacy is not liable for orders that are delayed, confiscated, or refused entry by customs due to regulatory restrictions.

Shipping Costs

Shipping costs vary depending on the destination country and the size of the order. All applicable shipping fees will be clearly communicated at the time of checkout, ensuring no unexpected charges.

Damaged or Lost Packages

In the rare event that your package arrives damaged or is lost in transit, please contact us immediately.  

For information on returns and refunds, please refer to our Returns and Refunds Policy

Contact Us

For any questions or further details about our Shipping Policy, please don't hesitate to contact Healthnaturo’s customer support at [email protected] or call us at 1-877-534-0154. Our dedicated support team is available 24/7 to assist you with any shipping inquiries.

Visit HealthNaturo’s About Us page to learn about our company's origins, principles, and goals.