At HealthNaturo, we are committed to providing a seamless shopping experience and ensuring timely delivery of your orders. Please review our shipping policy below for detailed information on our shipping process, delivery timelines, and other essential details.
Shipping Process
Once your order is placed and payment is confirmed, our team will begin processing it promptly. We strive to ship your items within 24 hours of payment confirmation from our warehouse in Mumbai, India. After dispatch, you will receive a confirmation email along with tracking details so you can easily monitor the progress of your shipment.
The safe and discreet shopping policy of HealthNaturo pharmacy ensures that all products are securely packaged and shipped with complete confidentiality. There is no mention of the contents of the package, guaranteeing privacy and discretion throughout the process.
Overseas Delivery Timelines
For international orders, please note that delivery can take between 15 to 20 business days, depending on the destination. While we work with trusted international carriers to ensure your order arrives in a timely manner, delays may occur due to factors such as customs processing or weather conditions.
Shipping Costs
We are pleased to offer free shipping on all orders. No hidden fees or additional charges will be applied during checkout.
Product Reshipment Policy
In the rare event that your order is lost or damaged in transit, we will initiate a reshipment at no additional cost to you. Please contact our customer support team within 24 hours of receiving a damaged or incomplete order to initiate a claim. We will do our best to resolve the issue promptly.
Customs and Clearance
Please be aware that international shipments may be subject to customs duties, taxes, or import fees, which are all handled by our team at HealthNaturo. All our operations are in full compliance with the law. However, in some rare cases, customs may hold an order causing delays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the courier's website. You may also track your order by visiting our order tracking page and placing your order ID in the specified section.
If you have any issues tracking your order or need assistance, please contact our customer service team.
We hope this information helps make your shopping experience with HealthNaturo smooth and efficient. If you have any further questions or need assistance, please feel free to reach out to us.
Thank you for choosing HealthNaturo Online Pharmacy!