At HealthNaturo, we aim to provide a seamless shopping experience. If, for any reason, you are not completely satisfied with your purchase, our Refund and Returns Policy ensures that you have the flexibility to return your items or receive a refund under the conditions outlined below.
Eligibility for Returns
To be eligible for a return, the item must meet the following criteria:
- The product is unused, in its original condition, and has not been altered or damaged.
- The item is returned within 24 hours of delivery.
How Can You Return Your Delivered Item to Us?
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization.
- Upon approval, you will be provided with instructions for returning the item. In most cases, you will need to pack the product securely in its original packaging and ship it back to us at your own cost.
Please note that any return shipping fees will be the responsibility of the customer unless the return is due to an error on our part or a defective item.
How Do We Provide a Refund?
Once your returned item is received and inspected, we will process your refund using the original payment method. Refunds may take 4 to 5 business days to reflect in your account, depending on your bank or payment provider's policies.
Are There Any Charges You Might Need to Pay?
While we strive to make returns as hassle-free as possible, the customer is responsible for the cost of returning the item.
What If Your Order Is Lost During Transit?
If your order is lost during shipping, please contact our customer service team immediately. We will assist you in arranging for a replacement or refund based on your preferences.
Contact Us
If you have any questions about our Refund and Returns Policy or need assistance with a return, feel free to reach out to our customer support team at [email protected] or
+1-8775340154. We are here to help!